Privacy Policy
Effective Date: 3rd April, 2023
This privacy policy governs all use of the Fog Proxy website and all services and products provided by Fog Proxy.
1. Account Registration and Security
If you create an account on the website, you are responsible for maintaining its security and confidentiality. You must notify Fog Proxy immediately of any unauthorized use. Fog Proxy will not be liable for any acts or omissions by you.
2. Communication
We may occasionally send communications related to products, services, and updates. You can opt out of these, except for system-critical notifications related to your account.
3. Cookies & Tracking
Fog Proxy uses cookies, tracking pixels, and related technologies to personalize the website, analyze usage, and for marketing. Cookies may be placed by us or third-party providers.
4. Data Protection & Security
All personal data is securely stored on our servers. We apply strict measures to protect your personal and project data.
5. Data Export
All collected data can be exported upon request by contacting support. Data exports will be processed within 10 business days.
6. Data Retention
All data older than 30 days may be permanently deleted from our system, unless otherwise required for legal or operational purposes.
7. Your GDPR Rights
- Right to access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object
To exercise any rights, contact us at support@fog-proxy.com.
8. Account Deletion
Users may request full account deletion by contacting support. Deleted accounts and data are permanently removed with no restoration option.
9. Payment Processing
Payments are securely processed via third-party providers who adhere to GDPR standards. We do not store full payment card details on our servers.
10. Personal Data We Collect
- Registration Information: Email, account credentials
- Profile Information: Preferences, settings, timezone
- Proxy Usage Logs: Requests, bandwidth usage, connection stats
- Billing Info: Subscription plans (no payment card data stored)
- Support Inquiries & Communications
We do not share personal data with third parties outside service providers necessary for operations.